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Our Team
Dr. Marcel Boucher,
MD. Marcel has been involved for more than 30 years in
emergency medicine, hospital professional services management,
prehospital care and disaster preparedness/response. He has been
involved in the development of a new primary care service model
expanding the scope of practice of non-physician healthcare
professionals. Marcel has extensive experience with emergency
preparedness for healthcare facilities on a regional and
statewide basis. He was the director of professional services
and quality assurance for Urgences-Sante [Montreal EMS] - 900
paramedics and 200,000 interventions/yr. Marcel is recognized as
an emergency medicine specialist by the Quebec College of
Physicians. He was the director of hospital and professional
services at Charles LeMoyne Hospital which is an academic
teaching hospital and a level I trauma center. Marcel is
the author of the book "Five Years of Disaster Response"
published by Universite du Quebec Press. He has experience as a
coroner [medical examiner] for the Public Security Ministry in
Quebec. Marcel was the emergency measures coordinator for the
Monteregie Regional Health Board [serving 1.4M people] and was
the author of the region's health services disaster plan. He was
the co-author of the Quebec Health Ministry's disaster plan.
Dianne Brunelle.
Dianne has a degree in library and information
sciences with a special interest in the use of
technology to gather, organize and deliver
information to individuals or organizations. The
internet, along with the vast array of Web 2.0
technologies can be a simultaneously invaluable and
overwhelming source of information. Dianne
understands the critical need for turning that
information into usable knowledge and helping
clients use it to advance the missions of their
organizations. Dianne has extensive global
experience as a project manager and implementation
specialist for the automation of many libraries and
library consortiums.
Dr. Hank Christen, PhD Hank has been a consultant in the
fields of emergency response and counter-terrorism
for Department of Defense agencies, federal response
agencies, and local government public safety
agencies since 2000.
He was previously a Battalion Chief for the Atlanta
Fire Department and Director of Emergency Services
for Okaloosa County, Florida. He served as Unit
Commander for the Gulf Coast Disaster Medical
Assistance Team (DMAT) and has responded to twelve
national level disasters including the 2001 World
Trade Center Attack. Hank Christen is a contributing
editor for Fire House Magazine and has published
over thirty articles in technical journals. He is
the co-author (with Paul Maniscalco) of The EMS
Incident Management System (Brady, 1998), and
Understanding Terrorism and Managing its
Consequences (Prentice Hall 2002), and Terrorism
Response – Field Guide for Law Enforcement (Prentice
Hall 2002). His latest book is National Incident
Management System – Principles and Practices (Jones
and Bartlett, 2005). Hank Christen is a graduate of the University of
Florida, and has a Master of Public Administration
degree. He is currently engaged in dissertation
research on the infrastructure requirements for
high-fidelity medical simulations in the Doctor of
Education program at the University of West Florida.
His doctoral specialty is Human Performance
Technology.
Elizabeth Davis.
Elizabeth is an emergency management consultant
specializing in Special Needs planning and related
issues.
Elizabeth was New York City's first-ever Special
Needs Advisor. In this capacity, she ensured that
all elements of the City's emergency planning,
response and recovery incorporated the unique needs
of the disability community, senior population and
medically managed individuals. Elizabeth also
managed special needs planning, response and
recovery for some of the most critical emergencies
in New York City history, including the West Nile
Virus outbreaks, hurricanes, blizzards and heat
waves, mass transit service interruptions and
accidents, construction accidents, utility failures
and the devastating terrorist attack on September
11, 2001. Elizabeth was the first Director of the
National Organization on Disability's (N.O.D.)
Emergency Preparedness Initiative (EPI), and is an
advisor to the U.S. Department of Homeland Security
and the Federal Emergency Management Agency. She
co-chairs the National Hurricane Conference's Health
Care/Special Needs Committee, chairs the
International Association of Emergency Managers' (IAEM)
Special Needs Committee, and sits on the Advisory
Boards of several national disaster preparedness and
response organizations and research teams. Elizabeth
also conducts special need planning workshops and
presentations nationally and internationally, and
has contributed to numerous academic studies. An
accomplished public speaker, an inspiring teacher
and a multiple-award winning emergency management
expert, Elizabeth now shares her experience, unique
skills and creative vision with clients who need
comprehensive, customized and affordable solutions
to appropriately address their special
needs/disaster preparedness issues.
Grant Dillon. Grant has more than 30 years
experience as a leader in emergency management and
national security programs at the state and national
levels. As the Chief of Staff at FEMA’s National
Interagency Civil-Military Institute, Dillon guided
development of civil-military training and
educational programs in emergency management and
counter-terrorism. He conceptualized and guided
development of civil-military disaster exercises and
distributive learning consequence management to
terrorism exercise. In conjunction with the
Superintendent of the U.S. Fire Academy, Dillon
developed methodology for training first military
responders to terrorism incidents. As a non-resident
Professor at the U.S. Naval War College, Dillon
designed, developed and delivered graduate courses
on domestic and international humanitarian relief;
and infrastructure protection and homeland defense.
As Chief, Program Support/Plans, Operations, and
Readiness at FEMA, Dillon developed National
Security plans, operations, and maintained readiness
in conjunction with Federal Departments, National
Security Council, and the White House Military
Office. Dillon’s regular managerial assignments on
FEMA Emergency Support and Emergency Response Teams
included 5 hurricanes; the Northridge earthquake,
and the Oklahoma City bombing. As the Director of
Emergency Management and Medical Resource Sharing
Service for the U.S. Department of Veteran’s Affairs
[DVA], Dillon wrote and defended legislation for use
of VA medical care facilities in time of war or
catastrophic disaster. He was a member of a
three-person principal team that conceptualized,
designed and implemented the National Disaster
Medical System. Dillon served on the Emergency
Mobilization Preparedness Board of the National
Security Council where he was responsible for
medical and earthquake planning. Dillon’s unique
achievements include: conceptualization and
implementation of both the DVA/DOD Contingency
Hospital System – the National Disaster Medical
System – and what was to become the Federal Response
Plan.
Alan Fryer. Alan is one of Canada’s best
known and most respected journalist with over 30
years experience in television news, with particular
strengths in creative writing, documentary
storytelling and on-camera presentation. Other
skills include: strong television production skills;
multiple Gemini nominations for news and feature
reporting and two RTNDA awards for W-FIVE
documentaries; a strong storyteller, able to meld
words, sound and video to maximum effect; ability to
understand and synthesize complex issues and explain
them in a clear, succinct and visual manner;
interviewed world leaders and covered hundreds of
major Canadian, American and international events
from the fall of the Soviet Union to the fall of
Baghdad; the attacks of 9/11 to the ensuing war on
terrorism; and an excellent understanding of the
inner workings of news media and its relationship
with the worlds of politics, business and
entertainment.
Anne Grunewald. Anne is a
senior-level executive with a record of
accomplishment in program creation, development and
organizational capacity building. She has
progressive experience in disaster preparedness,
international development, and arts administration.
Her expertise includes large-scale project launches,
systems analysis, and strategic planning. Anne is
recognized for her leadership, her ability to build
consensus among diverse communities, and effective
negotiation. Anne's list of recent clients includes
the American Red Cross in Greater New York, New York
Disaster Interfaith Services, United States
Department of Housing and Urban Development,
Metropolitan Council on Government, State of
Louisiana, and City University of New York - School
of Professional Studies. As the Director of Disaster
Preparedness for the Human Services Council of New
York City, Anne developed the mission, vision and
budget for a disaster preparedness program designed
to ensure the ability of NYC's nonprofit human
services sector to provide disaster social services
in a coordinated, effective way after a large-scale
incident. As the Director of Human Services for the
NYC Office of Emergency Management, Anne created and
led the human services division of one of the
largest, most innovative public emergency management
agencies on the continent. She oversaw the creation
and implementation of the OEM's disaster education
programs including the NYC Community Emergency
Response Team [CERT] program, and development of a
NYC-specific curriculum, now being used in 20 NYC
communities and as a National model for urban
environments. Anne created the NYC Citizen Corps
Council - a federal model that serves as a mechanism
for coordinating and facilitating public
participation in disaster preparedness and volunteer
initiatives being implemented by private, public and
non-profit sectors.
Rebecca Hansen. As a Senior Project Manager
and consultant for EAD & Associates, Rebecca
works nationwide with clients including governments,
non-profits and private entities. Her professional
emphasis is the integration of special needs and
human services issues into emergency management
standards, planning and practices. In her field she
has developed and conducted several training
sessions for public health and emergency management
professionals. During the response and recovery
phases of Hurricanes Katrina and Rita in Louisiana,
Hansen worked as a subject matter expert on one of
four Rapid Assessment Teams deployed by a national
disability organization. She presently serves on a
select special needs advisory group to The Road
Home, Louisiana’s housing recovery program. Hansen
was recently selected as an instructor with the CUNY
Graduate Center, a partner with NYC OEM, to carry
out coastal storm training to NYC employees to
prepare them for leadership roles in evacuation
centers and hurricane shelters. From 2000-2003
Hansen served as the Assistant Director of
Government Relations for the Greater New York
American Red Cross (ARC) and as their primary
disaster planner and liaison to the New York City
Office of Emergency Management. In that role,
directly working with NYC OEM, she helped lead the
initial and long-term human services response to the
World Trade Center terrorist attack including
assisting with sheltering, food provision, service
coordination, outreach, and other aspects of the
complex response system. She collaborated with
government and non-profit organizations in disaster
preparedness and planning activities to address
critical human needs issues. At ARC Hansen managed
and trained a team of 20 volunteers to respond to
the ARC, OEM, NYPD, or other Emergency Operations
Centers activated within the ARC jurisdiction prior
to, during, or after disasters. In addition she
initiated activities to increase membership, develop
infrastructure, and increase response capability of
member organizations, as vice chair for the New York
City Voluntary Organizations Active in Disaster (NYC
VOAD).
Richard
Liebmann Richard
has been leading teams in fire and emergency medical
services for 22 years. He prides himself on his
expertise in command of operations for major fires
or other large scale events, in his leadership
abilities in motivating and coordinating
multidisciplinary teams, in his ability to
successfully research, analyze, plan and implement
major projects, as well as his negotiation and
administrative skills, and use of new technology. He
is currently Division Chief – Emergency Medical
Services for the Montreal Fire Department (Service
de sécurité incendie de Montréal). Highlights of his
career include Chief of Operations – Media Relations
for the Montreal Fire Department; Division Chief,
Emergency Medical Services for the Côte-Saint-Luc
Fire Department; firefighter for the Côte-Saint-Luc
Fire department. He also held a volunteer position
as Chief of Operations for Côte-Saint-Luc Emergency
Medical Services. Over the years, Liebmann has also
been an instructor for many specialized courses in
the emergency medical and rescue field. Liebmann has
a B.SC from McMaster University, and a graduate
diploma in Management from McGill University. He
also has several specialized training certificates
involving paramedic and fire safety training, swift
water and ice rescue, Counter Narcotics & Terrorist
Operations Medical Support, and Special Weapons and
Tactics.
Tyson Macaulay Tyson is a Customer – Chief
Information Security Officer (C-CISO)/ Security
Liaison Officer (SLO) for Bell Canada. In this role,
he is responsible for technical and operational risk
management solutions for Bell’s largest enterprise
clients. Tyson leads telecommunications security
initiatives addressing large, complex, converged-IP
solutions including both physical and logical (IT)
assets, and regulatory/legal compliance
requirements. In this role, he leads worldwide
engagements involving multinational companies and
international governments. Tyson’s leadership
encompasses a broad range of industry sectors from
the defence industry to high-tech start-ups. His
expertise includes operational risk management
programs, technical services and incident management
processes. Tyson has successfully served as prime
architect for large-scale security implementations
in both public and private sector institutions,
working on projects from conception through
development to implementation. Tyson is a respected
thought leader with publications dating from 1993.
His work has covered authorship of peer-reviewed
whitepapers, IT Security Governance programs,
technical and integration services and incident
management processes. June of 2006 saw the
publication of his first book: Securing Converged IP
Networks, published in collaboration with British
Telecom, Lucent Technology, Gallagher Insurance and
InCode Wireless.
Daniel Manny Daniel has more than 20-years experience as a
project manager [this position carries the title of
' engineering specialist' with U.S. utilities] with
one of the largest suppliers of hydro-electricity in
the world. He has led field teams through multiple
widespread power outages, including the Ice Storm of
1998. Daniel has also conducted extensive research
on the realities of 'powering-up' disaster shelters
for special needs clients.
Daniel's work includes the design and layout of
cost-efficient overhead and underground field
distribution projects to current design standards
and applicable codes, producing estimates for
distribution projects, writing easements, providing
design options and estimates for future system
additions or modifications to asset management,
technical support of construction teams for O&M and
new construction activities, application of
materials and application of construction standards,
technical support of other engineering personnel and
operations, project management process.
Daniel's focus is always on the design of
distribution systems to protect the public, his
colleagues, the environment, and the assets of the
utility. Daniel is a member of the TEMS Apocalypse
[noun] scenariocraft group.
Hal Newman.
Hal is the Founder and Managing Partner of TEMS. He
is also a Managing Partner with Loon Landing
Advisors LLC and
is the Executive Director of the National Emergency
Management Resource Center. Newman’s three decades of emergency services
experience has served him well as a team leader,
policy advisor and catalyst. Newman is also the
Managing Editor of Big Medicine which is an online
cooperative community sharing news, views and
resources related to emergency management and public
health.
Newman started his career as a firefighter/street
medic in Montreal West which led to an emergency
services visionquest with stops and opportunities to
learn in West Virginia, Maryland and finally back
home in Montreal where he led a small highly
innovative EMS department. With that EMS
organization, Newman developed a number of special
needs advocacy projects including expanded scope of
practice for community geriatric care; primary
medical support for homeless outreach care; and
highrise evacuation protocols for people with
disabilities, the medically fragile, and the
vulnerable-at-the-moment. Newman led a team on
behalf of the National Organization on Disability
into Mississippi immediately post-Hurricane Katrina
to assess the catastrophic impacts on people with
special needs. That experience led to a series of
profound opportunities to provide assistance which
eventually resulted in his being presented the Dr.
Martin Luther King, Jr. Legacy Award for
Humanitarian Service and the great privilege of
meeting Secretary of State Dr. Condoleezza Rice.
Newman’s undergrad studies were in Communications at
Bethany College. His graduate studies were in
Emergency Health Services System Administration at
the University of Maryland at Baltimore County. Hal
Newman lives in Stanstead with his wife Dianne and
their twin twelve-year-old daughters.
Norm Rooker Norm recently retired
as Chief Paramedic,
Ouray County EMS in Ouray, Colorado. Norm is a
popular speaker on the national EMS, fire & rescue
lecture circuit including FIRE-RESCUE WEST; EMS
EXPO, the annual educational conference sponsored by
EMS Magazine; OUTLOOK, the annual educational
conference for the National Association of EMTs;
SAR, the annual education conference for NASAR, the
National Association for Search and Rescue, as well
as numerous state and local conferences. He has also
served as both a speaker and the medical track
leader for SAREX 2001, the California State Search
and Rescue Conference put on by the Governor's
Office of Emergency Services. Norm has served as
faculty for multiple EMT, Paramedic and Fire Science
training programs in both the industrial, community
college and university settings. He has been a Heavy
Rescue Instructor for the California State Fire
Marshal’s Office, an EMT-T and is a member of his
department’s surf and cliff rescue teams and
technical rescue committee. Norm is prodigious user
of any training or education offered by almost
anyone, including but not limited to COMTOMS,
PEMSTP, SARMR, ICS, Urban Rescue, Water Rescue,
California's POST 11550 Drug Influence
certification, as well as the usual Paramedic Merit
badges such as ACLS, PALS, PHTLS and others. Norm is
lifetime member of the National Association for
Search And Rescue, NASAR, and was recently
re-elected to the Board of Directors. He is a member
of the NASAR External Affairs Committee, Chair of
the Technical Affairs Committee as well as the
chairman for the NASAR Flood & Water Rescue Advisory
Group. He is a past member of the NASAR Medical
Advisory Committee and one of the developers of
NASAR’s Search & Rescue Medical Responder, SARMR,
Program including writing the chapter on burn
injuries for the SARMR text book.
James M. Rush Jim
is a member of the American College of Healthcare
Executives (ACHE) and the Association for Healthcare
Resource & Materials Management (AHRMM). Jim has
over 26 years of healthcare administration
experience in the US Armed Forces, the US Public
Health community and in the civilian healthcare
industry. Most recently, he was the Region III
Project Officer for the National Bioterrorism
Hospital Preparedness Program. This is a Department
of Health and Human Services program dedicated to
assisting hospitals in preparing for “All Hazards”
events. He was also the first logistics manager for
the National Pharmaceutical Stockpile program, the
forerunner of the Strategic National Stockpile (SNS)
at the Centers for Disease Control and Prevention
(CDC).
In the Private Healthcare Sector, Jim served as the
Materials Manager for Children’s Hospital and Center
for Reconstructive Surgery in Baltimore Maryland,
Garrett County Memorial Hospital in Oakland Maryland
and at the Barrow County Medical Center in Winder,
Georgia. As a US Air Force Medical Service Corps (MSC)
Captain, Mr. Rush served as the US Air Force’s
Middle East Regional Chief, Medical Logistics
Management, while stationed at Incirlik, Turkey from
June 1977-April 1979. He later served as a logistics
staff officer for the US Air Force Surgeon General
in Germany, specializing in wartime medical supplies
and equipment. He was the first 500-Bed wartime and
contingency hospital administrator and was a pioneer
in adapting the Israeli Defense Force’s 4-Echelons
of wartime healthcare to the United States Armed
Services in Germany. Mr. Rush received his BS in
Health Services Administration from the University
of Arizona. He also holds a Professional Certificate
in Information Systems from the University of
Southern California. He also earned a Certificate in
“Decision Risk Analysis for Logisticians” from the
US Army’s Logistics Management College.
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